FREQUENTLY ASKED QUESTIONS

Q: Can I buy gift cards online?

A: Although we do not have an online gift card service, you are able to call us to place a gift card order, pay over the phone, and we are able to mail it to the recipient.

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Q: How do reservations work?

A: Give us a call at 410-480-1888 for the Ellicott City location, or 240-367-9999 for the Frederick location!

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Q: How long do takeout orders take?

A: Typically 15-25min for lunch, 25-30min for dinner. On Friday-Saturday nights, it can take 30-45min. Please call to make sure, as depending on the season or holidays, it could be shorter or longer!

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Q: Why didn’t I receive a confirmation for my order on BeyondMenu?

A: Confirmations are entered manually, so we do not send them, but general times are listed above

 

Q: How does curbside pickup work?

A: After the estimated wait time for your order, please pull up to our curbside and call our number to let us know you’re here to pick up. You can also pay in your car (we can take your card and help you pay).

 

Q: When do you have lunch specials?

A: Until 3:00pm every day, except Saturdays, Sundays, and Holidays. We do not have a happy hour yet!

 

Q: Can I substitute__for__?

A: If it is an ingredient in a sushi roll, then yes, but there may be an up-charge. If you are substituting a roll in an entrée or platter, then there may be an up-charge too. You cannot substitute rolls in a Party Boat and some entrées.

 

Q: What items are cooked or vegan?

A: If you have a physical copy of our takeout menu, cooked items are labeled with an orange star, and vegan items are marked with a green leaf. If you do not have a physical copy, please read the ingredients! We do not have hidden ingredients, and it is easy to tell if an item contains raw seafood.

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Q: Do you have gluten-free options?

A: Everything on our menu is gluten-free, except for our cooked kitchen appetizers (besides edamame and steak tartare), anything fried or tempura, our noodles, and also some of our sauces. You may request no sauce on anything you order, and you may also request gluten-free soy sauce too for no charge!

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Q: Does UMI have private dining or catering?

A: Yes! You can reserve a private or semi-private area in our restaurant with a catering menu included. Give us a call and we can send you our options, and the price range will depend on your preferences the number of guests per party. For takeout catering, we do not do delivery but you can order large volume orders for a possible lower cost.

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Don't see a question you would like to be answered? Give us a call at 410-480-1888!